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Phoenix Bulk Trash Pickup: How the Appointment System Works
Last checked: Oct 23, 2026 · Source: City of Phoenix — Bulk Trash
The City of Phoenix now collects bulk trash by appointment only. Each household gets four collection opportunities a year, and you must book before you put anything at the curb.
Quick answer
- Appointment only — schedule online on the City's Bulk Trash page or call 602-262-6251.
- Four (4) collection opportunities per year.
- Book at least 3 business days in advance; you can book up to one year ahead.
- Set out no more than 7 days before your appointment, and have items out by 5:30 a.m. on the appointment date.
- One pile, no larger than 10 cubic yards, within 5 feet of the street/curb or front edge of the property.
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Step by step
- Check whether your neighborhood already has a prescheduled Community/HOA appointment (linked from the City's Bulk Trash page).
- Schedule your appointment online or by calling 602-262-6251. Appointments can be made as late as 3 business days in advance.
- Put your pile out no more than 7 days before the appointment. Placing trash out more than 7 days early is a violation of city ordinance.
- Make one pile, no larger than 10 cubic yards, on the edge of your property parallel to the street or curb, at least 5 feet away from any fixed objects. Don't put it on top of a water meter.
- Have everything out by 5:30 a.m. on your appointment date. Sweep or rake the area after collection if needed.
Preparing yard waste
- Securely bag and tie all grass, leaves, weeds, twigs and hedge clippings. Loose yard waste isn't accepted.
- Cut tree trimmings to less than 12 inches in diameter and 4 feet in length.
Not accepted in bulk trash
- Loose debris and litter, and ordinary household trash
- Household hazardous waste such as antifreeze, pool chemicals, oil, batteries and paint
- Community piles combining multiple households — each household needs its own appointment
- Materials placed in Bagster bags
- More than 2 wooden pallets
- Bricks, concrete, dirt, rocks, asphalt, and roofing shingles/tiles
- Construction or demolition materials over 25 pounds or over four feet long
- Metal or car parts over 20 pounds or over four feet long
- Tires of any shape or size
- Glass such as windows, shower doors, patio doors, mirrors and fluorescent tubes
- Tree trunks or stumps longer than 4 feet and bigger than 12 inches in diameter
- Large appliances that use refrigerants, such as freezers, refrigerators and air conditioners
Canceling and holidays
Cancel no later than two business days before your appointment, using the link in your confirmation email or by calling 602-262-6251. Appointments canceled at least 2 business days ahead don't count against your four appointments for the year.
The scheduler blocks out Halloween, Thanksgiving, Christmas and New Year's Day, plus the 7 days after each holiday.
FAQ
Does Phoenix still have bulk trash pickup?
Yes, but it is now by appointment only. Schedule online on the City's Bulk Trash page or call 602-262-6251.
How many bulk trash pickups do I get in Phoenix?
Customers have four (4) collection opportunities each year. Appointments canceled at least 2 business days ahead don't count against the four.
How early can I put bulk trash out in Phoenix?
No more than 7 days before your scheduled appointment. Putting it out earlier violates city ordinance. Have items out by 5:30 a.m. on the appointment date.
How big can my Phoenix bulk trash pile be?
A single pile no larger than 10 cubic yards per residence, placed no more than 5 feet from the street/curb or front edge of the property.
Can I put a refrigerator out for Phoenix bulk trash?
No. Large appliances that use refrigerants, such as freezers, refrigerators and air conditioners, aren't accepted. The City points to its Appliance Recycling page instead.
Official sources
Last checked: Oct 23, 2026. Rules change — confirm with the official source before you set anything out.